Need Help?
Need Help?
We love to hear from you
It could be any reason if you want to reach us, we are here to help!
Want to place an order online, over the phone or in store?
Our website is fully loaded with all security measures, so buy online with full confidence. You may call us or stop by at our Alexandria, Virginia location during our business hours:
Monday -Friday 9:00 am to 6:00 pm, Saturday 10:00 am to 4:00 pm
Have a question about our products?
If you have any question about a specific product, either call or email us. Our dedicated customer service representative will help you answering any question you may have.
Want to deliver a product to your home?
We have the most reliable truck delivery service in Washington DC metropolitan area. Our drivers are fully trained, and our trucks are safe and fully insured.
Need just a part?
If you need a part for any product that you purchased from us or somewhere else, we will help you to get the part.
Need to rent?
We rent and maintain a large inventory of most of the mobility aids, Patient room equipment. Doesn’t matter you need one or hundred products to rent, we got you covered. We also support large tours, conventions and group meetings with disability needs.
Need service on a product you own?
You need a service or want to repair any mobility aid or patient room product; we are here to help.
Don’t know what to buy?
Not sure about a product what you need? Our trained product specialists are here to help.
Want to buy product, but unable to pay?
Have a need for any mobility patient room or any other medical equipment and supply, but unable to pay. We have a solution.
Have an urgent need after business hours, over the weekend or on national holidays?
We are the only medical supply company in Washington DC metro area, where we offer after hour service over the weekend or on national holidays (Surcharge may apply).
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UPWalker® Original
- GO ZASK "Same Day in DMV Area"
- Quick Ship "Same Day Shipping"
- Guaranteed "Lowest price in DMV Area"
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In Store Pickup
In Store Pickup
We stock and maintain a large inventory of most of the medical equipment and supplies we sell. Customer can walk in and pick up any of our in-stock products in Alexandria, Virginia during our regular business hours. We also deliver and set up medical equipment and supplies, same or next day by ZASK trucks in Washington DC Metropolitan area.
We have partnered with almost 120 manufacturers and suppliers who stock thousands of products around the country. We have frequent access to their inventory to quick ship same or next day.
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Go Zask Same Day
Same Day Delivery in DMV Area
We call it “Go ZASK Same Day” offering the most reliable and dependable ZASK truck’s same day delivery in Washington DC Metro area (Washington DC, Virginia & Maryland). Our Trucks are fully insured, and the drivers are well trained.
For more information please call our dedicated customer service at 703-354-1266 or write to us at info@zaskmedical.com
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Quick Ship
Quick Ship
We really mean "Quick Ship" if you see the above Icon on the product. We will ship it directly to your location, from one of our warehouse either the same or nextday. Also, you may pickup from our Alexandria, Virginia location after we receive it.
For more information please call our dedicated customer service at 703-354-1266 or write to us at info@zaskmedical.com
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Low Price Guarantee
Low Price Guarantee in the DMV Area
We guarantee the lowest best prices and will beat our competitors in Washington DC Metro Area only. We just make sure that they are offering the same quality product and we will not just match but beat it with lower price.
For more information please call our dedicated customer service at 703-354-1266 or write to us at info@zaskmedical.com
Journey Health & Lifestyle warrants the UPWalker frame to be free from defects in materials and workmanship, under normal use, for the lifetime of the original consumer purchaser when purchased from Journey Health & Lifestyle or an authorized dealer. Accessories and non-durable components such as wheels, brakes, seat, hand-grips resistance dampers, and armrests, which are susceptible to normal wear and tear and subject to periodic replacement, are warrantied for six (6) months.
During these warranty periods, our warranties cover all parts, labor and shipping for repairing the UPWalker. Our warranties expire on their respective anniversaries and immediately upon any sale or transfer of ownership or use of the product to another person.
Features
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Stand Upright: Promotes a natural posture, allowing you to stand tall and look forward for improved comfort and stability.
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Adjustable Armrests: Height- and angle-adjustable arm supports provide a personalized fit and proper ergonomic positioning.
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Easy to Transport: Lightweight frame folds quickly and compactly for effortless transport and storage.
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Comfortable Seating: Padded seat and backrest offer a convenient place to rest when needed.
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Smooth Maneuverability: Large front wheels ensure easy steering and a smooth ride on both indoor and outdoor surfaces.
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Secure Braking System: Dual loop brakes with locking function give you full control and added safety.
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Durable Construction: Strong, high-quality materials ensure long-lasting reliability and user confidence.
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Convenient Storage: Includes a detachable storage bag to keep personal items within easy reach.
Product Specifications
| Feature | Standard Model | Large Model |
|---|---|---|
| Overall Dimensions | 39" L × 29" W × 9.5" H (99 × 74 × 24 cm) | 36" L × 25.5" W × 36"–49.5" H (91 × 65 × 91–126 cm) |
| Seat Dimensions | 18" L × 11" W (46 × 28 cm) | 20" L × 16" W (51 × 41 cm) |
| Folded Dimensions | 33.5" L × 10.5" W × 7.5" H (85 × 27 × 19 cm) | 36" L × 10.5" W × 40" H (91 × 27 × 102 cm) |
| Armrest Height Range | 32.5"–43.5" (82–110 cm) | 36"–49.5" (91–126 cm) |
| Recommended User Height | 4'7"–5'10" | 4'10"–6'5" |
| Wheel Size (Front & Rear) | 8" (20 cm) | 8" (20 cm) |
| Product Weight | 23.5 lbs | 25.5 lbs |
| Weight Capacity | 300 lbs | 350 lbs |
| SKU | H00000-G1 | — |
| Manufacturer | Journey | Journey |
